Major international airlines trust us to safely load and unload over 12 million passenger bags every year. Baggage handling is one of the key aspects of a passenger’s airline experience and can make the difference for repeat customers, this requires careful co-ordination, speed, security and care.

Sharjah Aviation Services manages baggage handling for all aircraft types from narrow-bodied, business jets up to Airbus A380.

We adapt the latest baggage handling technologies available in the industry and operates a modern GSE fleet along with a team of highly experienced staff. Our objective is to always ensure passengers are able to collect their luggage and depart the airport without delay or can connect on time for their next flight.

Sharjah Aviation Services have an impressive safety record of which we are very proud.

Managing the ground activities around an aircraft is key to our success in ensuring the turnaround times are achieved safely and punctually. We are responsible for managing over 80,000 aircraft movements a year involving 12 million bags. We manage all aircraft types including all cargo aircraft.

With a team of 900 ramp staff, we can ensure all deadlines on the ramp are met as they turn around the aircraft around safely and within the agreed ground time. Our overall on-time performance is currently 98.5% and inbound baggage handling times consistently exceed airport targets.

Sharjah Aviation Services are trusted with ensuring the sequence of events for successful and timely loading and unloading of passenger and cargo aircraft are strictly adhered to. This we achieve consistently with detailed planning, communication and team work.

The management of aircraft operations is central to our success and is a core competency of the Sharjah Aviation Services team.

Our dedicated team cover everything to ensure a quick, safe and smooth turnaround. Our operations and dispatch service are on call 24/7 to assist our airline customers with all their operational requirements.

Our team of highly skilled aircraft dispatchers are experts in liaising with crew and airline personnel and co-ordinate all aircraft servicing functions to ensure a quick, safe and efficient turnaround every time.

We strive to ensure all deadlines for aircraft turnarounds are met and flights operate according to schedule.

The total operations and dispatch solution incorporate:

• - Full co-ordination of aircraft turnaround activities
• - The management of all communication with customers, staff, and suppliers
• - Flight Monitoring and communication with Airline head offices
• - Ground to air communications
• - Stand entry guidance
• - Operating passenger loading bridges
• - Preparing weight and balance load sheets (manual and system)
• - Calculation of estimated zero fuel weight for the flight captain
• - Centralised Load Control
• - FOD management
• - Follow Me service